Skip to content

Terms of Service

Hamachi AI, Inc. Terms of Service

Effective Date: October 27, 2025

These Terms of Service (“Terms”) govern your access to and use of AI-powered communication tools and related software and services provided by Hamachi AI, Inc. (“Hamachi,” “we,” or “us”) (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understand, and agree to be bound by these Terms.

  1. Eligibility and User Types
    The Services are intended for business and professional use by financial advisors, compliance professionals, wholesalers, asset managers, RIAs, and related support personnel (“Financial Professionals”). You represent that you are at least 18 years old and have authority to bind your organization to these Terms.

  2. Accounts and Subscription Plans
    Hamachi offers multiple subscription tiers including free, Pro, Enterprise, and Sponsor plans. Subscription terms and pricing may vary.

2.1 Automatic Renewal
Subscriptions renew automatically unless canceled before the renewal date.

2.2 Cancellation and Refunds
Monthly subscriptions may be canceled effective at the end of the current billing cycle.
Annual subscriptions may be canceled for cause if Hamachi materially breaches these Terms, in which case a prorated refund may be provided.

2.3 Payment Processing
Fees are processed through a third-party payment processor. You must provide accurate and up-to-date billing information at all times.

  1. Professional Responsibility and Compliance
    The Services assist in drafting communications but do not provide legal, financial, investment, or compliance advice. You must review and approve all content before it is sent or relied upon. You are solely responsible for compliance with applicable laws, regulations, supervision requirements, and internal policies.

  2. AI-Generated Content and Ownership
    You retain ownership of your original content and communications. Hamachi retains ownership of the Services, including software, models, templates, and improvements derived from user interactions.

Hamachi does not claim ownership of emails or user-uploaded content and does not use such content for public model training. Hamachi may use aggregated, anonymized, and de-identified data to improve the Services.

For Enterprise customers, private and custom bot configurations will not be used for model improvements without express authorization.

  1. Data Privacy and Security
    Hamachi uses commercially reasonable administrative, technical, and organizational measures to protect data processed through the Services. Users remain responsible for ensuring compliance with data protection and client confidentiality requirements. Hamachi’s Privacy Policy applies to all data processing.

  2. Sponsor Interactions and Disclosures
    If you subscribe to or interact with sponsor-provided features, you authorize Hamachi to share limited personal information (such as name and business email) and aggregated engagement analytics with those sponsors. Sponsors are contractually restricted to those permitted purposes.

  3. Acceptable Use and Restrictions
    You agree not to:
    • Conduct illegal, harmful, fraudulent, or misleading acts using the Services
    • Misrepresent your professional credentials or authorship of communications
    • Reverse engineer, extract, or attempt to access proprietary systems
    • Interfere with system integrity, availability, or security
    • Violate any third-party rights or applicable laws

  4. Beta Features
    If you participate in the Hamachi Beta Program, the Beta Participation Agreement supplements these Terms. Where expressly stated in the Beta Agreement, certain terms will override these Terms during the Beta period only.

  5. Suspension and Termination
    We may suspend or terminate access to the Services if fees are unpaid, if these Terms are violated, or if continued access poses legal or operational risks.

Upon termination, all rights to use the Services cease immediately, except for surviving rights expressly identified herein.

  1. Disclaimers
    The Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory. Without limitation, Hamachi disclaims any warranty of:

• Accuracy or reliability
• Merchantability or fitness for a particular purpose
• Non-infringement
• Compliance outcomes
• Error-free or uninterrupted operation
• Any particular result or success

Your use of the Services is at your sole risk.

  1. Limitation of Liability
    To the maximum extent permitted by law:
    • Hamachi is not liable for indirect, incidental, special, punitive, or consequential damages
    • Hamachi’s total aggregate liability for any claims relating to the Services is limited to the amount paid by you to Hamachi for the Services in the 12 months preceding the claim

Some jurisdictions do not allow certain exclusions; terms apply to the fullest extent permitted.

  1. Governing Law and Venue
    These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules. The exclusive venue for any dispute arising from these Terms shall be the state or federal courts located in Delaware. You consent to such jurisdiction and venue.

  2. Modifications to Terms
    Hamachi may update these Terms from time to time. Notice may be provided by email or by posting revised Terms on the Services. Continued use after changes become effective constitutes acceptance of the revised Terms.

Contact Information
For questions, legal notices, or support requests, please contact:
info@hamachi.ai

By using the Services, you acknowledge and agree to these Terms.